What “ResQPrep Verified” means

When your home is damaged, you need a restoration company that is real, licensed, insured and will actually answer the phone. Anyone can buy an ad. The Verified badge means we checked.

Three kinds of listings

Listed

A local business that lists restoration as a service. We show its name, phone and address so you have options. We have not checked it.

✓ Verified

We checked the company against every item below. The badge shows the month we last checked, and we check again every year.

Featured partner

A Verified company that pays to be featured in its area. Partner fees help keep ResQPrep and StormCenter.Live free for homeowners. Partners are always labeled.

What we check before a company is Verified

Its real business name. The name we show must match the company's state business registration or registered DBA. No extra keywords or city names added to rank higher.
Its license. A current state contractor license where the state requires one (in Arizona, the Registrar of Contractors), and a mold license in states that require one for mold work.
Its insurance. A current general liability certificate, and workers' compensation if the company has employees. We note the expiration dates.
IICRC certification. Checked against the IICRC's own certified-firm records, not just a logo on a website.
A real location. A physical address that isn't a mailbox or virtual office, or a confirmed home base for companies that work from their trucks.
A phone that reaches the company. We call, including after hours, and confirm the number belongs to this company and isn't shared with differently named businesses.
A real reputation. A genuine review history and no unresolved complaints.

Every year, again. Verification lasts one year. If a company fails a re-check, lets its license or insurance lapse, or has a substantiated complaint against it, we remove the badge.

What Verified doesn't mean

Verified means a company met our checks on the date shown. It isn't a guarantee of the work, a price or an outcome. Get a written estimate, and talk with your insurance company before you sign anything.

Questions, corrections or a complaint

Email [email protected]. If you own a listed business and want it corrected or removed, email us from an address at your business and we'll take care of it.

Own a restoration company? Get Verified →