Why I built ResQPrep

Brian Ford, founder of ResQPrep

I'm Brian Ford. I've worked in restoration since 2018: more than six years with SERVPRO in the Mesa, Arizona area, then with a local restoration company, and since then helping restoration companies with their marketing.

In those years I walked into a lot of homes on the worst day of someone's year. Water on the floor. Smoke in the walls. A family standing in the driveway trying to figure out what to do next.

Over and over, I saw the same thing: people caught off guard, devastated because they had lost everything, or close to it. They didn't know what to do or where to turn. That made an impression on me, and it has stayed with me.

Knowing where the shut-off valves are, who to call next and what to say, and what the recovery process looks like doesn't bring everything back. But it does take a lot of the emotional stress off a family on one of the hardest days they'll have.

Nobody plans for the day a pipe bursts or a fire starts. A little preparation ahead of time changes how that day goes.

That's why I built ResQPrep. It's a free place to:

  1. Set up your property in My Home: where the shut-offs are, your insurance and utility details, and the restoration company you'd call.
  2. Save your emergency contacts, so they're in one place when you need them.
  3. Find local emergency information and help for your area in Local Help.

Be ready before it happens. That's the whole idea.

What ResQPrep is, and isn't

For restoration companies

I know how hard good restoration companies work, and how frustrating it is to be lumped in with call centers and operators who aren't who they say they are. ResQPrep Verified is how the real ones can show homeowners they're real, before anything happens. If you own a restoration company, your business is probably already listed. Find your listing and get Verified.

Who's behind ResQPrep

ResQPrep is run by Building Futures LLC, my company in Gilbert, Arizona. I read every message that comes in. If something on the site is wrong, or you have an idea for making it more useful, I'd like to hear it: brian@resqprep.com.

Brian Ford
Founder, ResQPrep